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Automation and Integrations

Make your systems share data reliably

When two systems need the same data, we connect them through their APIs so it moves once, correctly, and a person hears about it when something goes wrong.

The problem

The problem this solves

Most businesses use a dozen or more software tools, and each one holds part of the picture. Orders live in one system, inventory in another, customers in a third. Someone copies data between them every day, or a fragile script does it until it quietly stops working.

Integrations fail in predictable ways. An API changes without warning. A token expires. A record arrives with a missing field. The other system is down for maintenance. Rate limits are hit during a busy hour. If the integration was built only for the happy path, data goes missing and nobody notices until a customer complains.

We build API integrations that expect failure. Every call has retries with sensible delays. Records that cannot be processed are kept aside for review rather than dropped. Every run is logged. A named person is alerted when something needs attention. And data formats, usually JSON over a REST API, are validated on the way in and out.

We start by agreeing which system owns each piece of data and what should happen when two systems disagree. That conversation prevents most integration problems before any code is written.

Where a vendor offers a ready-made connector that does the job, we will recommend it. Custom integrations make sense for high volume, complex logic, or systems without good off-the-shelf connectors.

Integrations also need an owner after launch. We document every flow, hand over access to the logs and alerts, and can stay on to maintain them when vendors change their APIs.

Security runs through all of it. Credentials are stored as secrets rather than in code, each connection gets only the access it needs, and sensitive fields are encrypted in transit and at rest. When a staff member leaves or a vendor is replaced, access can be revoked in one place.

What you get

What you get

  • Integration design

    Data ownership, field mapping, triggers and error rules agreed in writing.

  • Dependable connectors

    API clients with authentication, pagination, rate limits and retries handled.

  • Real-time or scheduled sync

    Webhooks for instant updates, or schedules where that is enough.

  • Data validation

    Incoming and outgoing data checked against rules before it is saved.

  • Dead-letter queue

    Failed records kept with the reason, ready to fix and replay.

  • Run logs

    Every sync logged with counts, errors and timing.

  • Alerts

    The right person notified when failures pass a threshold.

  • Runbook

    Plain instructions for common problems and how to fix them.

How we build it

How we build it

  1. 1

    Study both systems

    We read the API docs, test access and look at real data.

  2. 2

    Design the flow

    Ownership, mapping, triggers and error handling agreed.

  3. 3

    Build

    Connectors and transforms built with automated tests.

  4. 4

    Test with real data

    Runs against sandbox or copied data, including bad records.

  5. 5

    Launch and monitor

    Switched on gradually, with logs and alerts active.

AI and people

Where AI helps, where people decide

AI makes the repetitive parts faster. The decisions that shape your product stay with experienced people.

Where AI speeds things up

  • Reading API documentation and drafting client code.

  • Proposing field mappings from sample data.

  • Generating tests, including malformed records.

  • Summarizing logs to find recurring failures.

  • Writing the runbook from the finished integration.

Where people decide

  • Which system owns each field.

  • How conflicts and bad records are handled.

  • Whether real-time sync is worth its cost.

  • Who is alerted and how fast they respond.

  • When the integration replaces manual work.

Is this right for you?

When this is the right choice

A good fit when

  • Staff copy data between systems every day.

  • An existing integration fails silently or often.

  • No ready-made connector covers your needs.

Consider something else when

  • A vendor connector or no-code tool already does the job reliably.

  • The data moves once a year. A manual export may be fine.

Timeline and cost

What affects the timeline and cost

We do not publish fixed prices because scope drives cost. How we estimate.

  • API quality

    Good documentation and sandboxes speed things up; poor ones slow them down.

  • Sync direction

    Two-way sync needs conflict handling.

  • Mapping complexity

    Many fields, transforms and rules add work.

  • Real-time needs

    Webhooks and instant updates cost more than scheduled jobs.

  • Volume and limits

    High volume needs batching and rate-limit handling.

  • Security

    Sensitive data needs encryption and restricted access.

Keep exploring

FAQ

Questions about API integration

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