MCP server
Twilio MCP server
Twilio's MCP servers: a hosted docs server in public beta for searching Twilio documentation, and an alpha server that exposes Twilio APIs.
- Official server
- Communication
At a glance
- Maintained by
- Twilio
- Tools exposed
- 2 listed below
- Reviewed
- September 24, 2026
Why it matters
What it does and why it matters
Twilio powers SMS, voice calls, WhatsApp messages and verification for many businesses. It offers two MCP options. The hosted docs server, in public beta, lets an assistant search and retrieve Twilio documentation. A separate alpha server exposes Twilio's APIs, so an assistant can work with messages, numbers and other resources.
For developers, the docs server makes building Twilio features faster. The API server opens the door to assistants that send reminders or check message status.
The API server generates its tools from Twilio's API specifications, and its tool names are not listed in the docs, so we show only the docs server tools here. The API server is an alpha release. Anything that sends messages or makes calls costs money and reaches real people, so we use restricted API keys, test numbers and approval steps.
Use cases
Best business use cases
Build faster
Message status
Voice setups
Verification
Tools
Available tools
Tool names as published by the maintainer at review time. Versions change, so check the repository for the current list.
Read and write: Docs server is read-only. The API server can read and write (send SMS, manage numbers, Studio, Serverless) filtered by --services and --tags.
-
twilio__searchSearch Twilio, SendGrid and Segment API docs in plain language (docs server).
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twilio__retrieveGet full parameter and response schemas for an API (docs server).
Workflows
Example workflows
Build an SMS reminder feature
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1
A developer asks how to send scheduled SMS.
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2
The assistant searches Twilio docs.
-
3
It returns the right API and example.
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4
The developer builds the feature.
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5
Tests run with test credentials.
Check failed messages
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1
Ask about failed messages today.
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2
The API server lists them.
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3
The assistant groups errors by cause.
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4
It links to the docs for each error.
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5
The team fixes the cause.
Prompts
Example prompts
“Search the Twilio docs for how to schedule an SMS for tomorrow morning.”
“What does Twilio error 30007 mean and how do we fix it?”
“Show the steps to set up phone verification.”
Setup
Installation and configuration
Examples for Claude Desktop and Claude Code. Replace the placeholder values with your own keys, and store secrets outside version control.
Claude Desktop: claude_desktop_config.json
{
"mcpServers": {
"twilio": {
"command": "npx",
"args": [
"-y",
"@twilio-alpha/mcp",
"YOUR_ACCOUNT_SID/YOUR_API_KEY:YOUR_API_SECRET"
]
}
}
}Claude Code: terminal
claude mcp add --transport http twilio-docs https://mcp.twilio.com/docs- Hosted server: https://mcp.twilio.com/docs (docs search only).
- Local server: npm: @twilio-alpha/mcp (full Twilio API as tools).
- Needs: Docs server: none. API server: Account SID plus API Key and Secret passed as ACCOUNT_SID/API_KEY:API_SECRET..
Security
Security considerations
-
Approve outgoing messages
Require a person to approve messages to customers until a workflow is proven.
-
Limit channels
Give access only to the channels, mailboxes or numbers a task needs.
-
Untrusted messages
Incoming messages can contain text meant to mislead an AI. Treat them as data.
-
Keep a log
Use restricted API keys and test numbers, and log every message sent.
Related servers
Servers that pair well with it
Resend
Resend's official MCP server lets AI send emails and batches, read sent and received mail, manage contacts, send broadcasts and verify domains.
Slack
Slack's own hosted MCP server lets AI search messages, read channels and threads, look up people, draft or send messages and create canvases.
Google Calendar
Google's own Calendar MCP server lets AI list calendars and events, create, update and delete events, respond to invites and suggest times.
Keep exploring
Solutions and services that use it
Related services
View all related services- MCP integration Connect AI assistants to your CRM, files, databases and tools through Model Context Protocol servers, with safe permissions.
- AI workflows Step-by-step automations where AI handles the reading, sorting and drafting inside a process you control.
- AI agents AI that takes actions in your systems, such as qualifying leads or processing requests, with people checking the results.
- Third-party integrations Google Workspace, Microsoft 365, accounting, shipping and marketing tools connected to your own software.
- Automation and Integrations CRM, payment and API integrations, MCP connections and workflows that stop people copying data by hand.
- Ecommerce websites Online stores with clean product catalogs, simple checkout and the integrations that keep orders moving.
Solutions
View all solutions- Email triage Sort a shared inbox by topic and urgency, pull out the key details and draft replies for a person to send.
- AI support agent An assistant that answers routine questions from your own content, checks orders and hands anything else to a person.
- Scheduling automation Let customers book, change and confirm appointments themselves, by web, chat or phone, with reminders that cut no-shows.
- Approval workflows Requests, approvals and reminders in one place, with clear owners and deadlines instead of long email threads.
- Internal help desk assistant An assistant in Slack or Teams that answers policy and how-to questions from your handbooks and opens tickets when needed.
- AI automation and integrations Connect the tools you already use so data moves once, correctly, and AI reads the parts that arrive as text or documents.
Industries
View all industries- Vacation rentals Booking websites, owner and guest portals, turnover scheduling and guest messaging for rental operators.
- Home services Booking, dispatch, quotes, invoicing and reviews for plumbers, electricians, cleaners and other home service businesses.
- Healthcare Patient booking, intake forms, internal knowledge assistants and admin automation for clinics and care providers.
- Logistics and transportation Driver apps, order and shipment tracking, document processing and integrations for logistics and delivery companies.
- Hospitality and travel Booking sites, guest messaging, review analysis and multilingual content for hotels, tour operators and travel businesses.
- Real estate Listing sites, lead handling, CRM automation and document workflows for agencies, brokers and developers.
Case studies
View all case studiesGuides and articles
View all guides and articles- What can AI do for a small business? Practical AI uses for small businesses, from inboxes and documents to customer support, with costs and first steps.
- AI automation vs traditional automation How rule-based automation and AI automation differ, where each fits and how to combine them.
- How to build an AI workflow with MCP servers Plan, connect and test an AI workflow that uses MCP servers, from a single task to a reliable process.
- AI chatbot vs AI agent What separates a chatbot that answers from an agent that acts, and when you need each.
AI models
View all ai models- Claude Haiku 4.5 Anthropic's fastest and lowest-cost Claude model, with near-frontier intelligence for high-volume and real-time work.
- General purpose All-round language models for writing, summarizing, support, extraction and most everyday business tasks.
- Speech Speech-to-text and text-to-speech models for transcription, call analysis and voice assistants.
- Gemini 3.5 Flash-Lite Google's lowest-cost current Gemini model for high-throughput work such as sub-agent tasks and document parsing.
- Deepgram Nova-3 and Flux Deepgram's speech-to-text models: Nova-3 for general transcription in 60+ languages, and Flux for voice agents with built-in end-of-turn detection.
- GPT-6 Luna OpenAI's most efficient model for focused, high-volume tasks, with vision, tool calling and structured outputs at the lowest price level in the family.
Glossary terms
View all glossary terms- API integration An API integration connects two or more systems through their APIs so data and actions flow between them automatically.
- Webhook A webhook is an automatic message one system sends to another's web address when something happens, such as a payment or a new order.
- API An API, or application programming interface, is a defined way for one piece of software to request data or actions from another.
- Artificial intelligence Artificial intelligence is the broad field of building software that performs tasks that normally need human judgment, such as understanding language or images.
- Fine-tuning Fine-tuning is further training an existing AI model on your own examples so it learns a specific style, format or task.
- Model Context Protocol The Model Context Protocol, or MCP, is an open standard for connecting AI assistants to external tools and data in a consistent way.
FAQ
Questions people ask us
Have a question that is not here? Ask us directly.
Yes. Twilio provides a docs server in public beta and an API server in alpha.
The alpha API server exposes Twilio APIs. Use restricted keys and approvals.
The docs server has two tools. The API server's tools are generated from Twilio's API specifications.