Communication
Discord
By SaseQ (community)
A community MCP server that lets AI read and send Discord messages, react, send direct messages and manage channels through a bot.
- Community
MCP server category
Communication MCP servers
Let assistants read, summarize and draft messages across your channels.
- 10 MCP servers
Communication servers connect AI to the channels where work is discussed: team chat, email, SMS and phone. An assistant can summarize a busy channel, draft replies, route messages and send notifications from a workflow.
Sending on your behalf is where care is needed. We usually start with drafts that a person approves, and only allow automatic sending for narrow, tested cases.
Communication
All communication mcp servers
Communication
Gmail
By Google (Google Workspace)
Google's own Gmail MCP server lets AI search and read threads, manage labels and create drafts. It has no send tool.
- Official
Productivity
Google Calendar
By Google
Google's own Calendar MCP server lets AI list calendars and events, create, update and delete events, respond to invites and suggest times.
- Official
CRM and sales
Intercom
By Intercom
Intercom's official hosted MCP server lets AI search conversations, contacts, companies and help articles, create articles and add notes.
- Official
Communication
Mailchimp Transactional
By Mailchimp (Intuit)
Mailchimp's official MCP server covers Mailchimp Transactional (Mandrill): account status, templates, API help and send diagnostics.
- Official
Communication
Microsoft Teams
By Microsoft
Microsoft's Teams MCP server, part of its Work IQ preview, lets AI list and read chats and channels and post messages and replies.
- Official
Communication
Resend
By Resend
Resend's official MCP server lets AI send emails and batches, read sent and received mail, manage contacts, send broadcasts and verify domains.
- Official
Communication
Slack
By Slack (Salesforce)
Slack's own hosted MCP server lets AI search messages, read channels and threads, look up people, draft or send messages and create canvases.
- Official
Communication
Twilio
By Twilio
Twilio's MCP servers: a hosted docs server in public beta for searching Twilio documentation, and an alpha server that exposes Twilio APIs.
- Official
CRM and sales
Zendesk
By reminia (community)
A community MCP server that lets AI read Zendesk tickets, comments and attachments, create tickets and add comments.
- Community
How to choose
How to choose in this category
Separate reading from sending. Give the assistant access only to the channels or mailboxes it needs, keep a log of sent messages and require approval for anything that reaches customers until you trust the workflow.
Other categories
Browse other categories
Keep exploring
Related on ExecMedia
Related services
View all related services- MCP integration Connect AI assistants to your CRM, files, databases and tools through Model Context Protocol servers, with safe permissions.
- AI workflows Step-by-step automations where AI handles the reading, sorting and drafting inside a process you control.
- AI agents AI that takes actions in your systems, such as qualifying leads or processing requests, with people checking the results.
- AI chatbots Website and messaging chatbots that answer common questions well and hand everything else to a person.
- Voice AI Speech to text, call summaries and voice assistants that take bookings or answer routine calls.
- Third-party integrations Google Workspace, Microsoft 365, accounting, shipping and marketing tools connected to your own software.
Solutions
View all solutions- Email triage Sort a shared inbox by topic and urgency, pull out the key details and draft replies for a person to send.
- AI support agent An assistant that answers routine questions from your own content, checks orders and hands anything else to a person.
- Approval workflows Requests, approvals and reminders in one place, with clear owners and deadlines instead of long email threads.
- Internal help desk assistant An assistant in Slack or Teams that answers policy and how-to questions from your handbooks and opens tickets when needed.
- Scheduling automation Let customers book, change and confirm appointments themselves, by web, chat or phone, with reminders that cut no-shows.
Industries
View all industriesGuides and articles
View all guides and articles- What can AI do for a small business? Practical AI uses for small businesses, from inboxes and documents to customer support, with costs and first steps.
- AI automation vs traditional automation How rule-based automation and AI automation differ, where each fits and how to combine them.
- How to build an AI workflow with MCP servers Plan, connect and test an AI workflow that uses MCP servers, from a single task to a reliable process.
- AI chatbot vs AI agent What separates a chatbot that answers from an agent that acts, and when you need each.
AI models
View all ai models- Claude Haiku 4.5 Anthropic's fastest and lowest-cost Claude model, with near-frontier intelligence for high-volume and real-time work.
- General purpose All-round language models for writing, summarizing, support, extraction and most everyday business tasks.
- Speech Speech-to-text and text-to-speech models for transcription, call analysis and voice assistants.
- Gemini 3.5 Flash-Lite Google's lowest-cost current Gemini model for high-throughput work such as sub-agent tasks and document parsing.
- Deepgram Nova-3 and Flux Deepgram's speech-to-text models: Nova-3 for general transcription in 60+ languages, and Flux for voice agents with built-in end-of-turn detection.
- GPT-6 Luna OpenAI's most efficient model for focused, high-volume tasks, with vision, tool calling and structured outputs at the lowest price level in the family.
Glossary terms
View all glossary terms- Artificial intelligence Artificial intelligence is the broad field of building software that performs tasks that normally need human judgment, such as understanding language or images.
- Fine-tuning Fine-tuning is further training an existing AI model on your own examples so it learns a specific style, format or task.
- Natural language processing Natural language processing is the field of AI that deals with understanding and generating human language, in text or speech.
- Tool calling Tool calling is when an AI model asks the application to run a tool, such as a search or database lookup, and then uses the result in its answer.
- Zero-shot classification Zero-shot classification is sorting text or images into categories an AI model was not specifically trained on, using only the category names or descriptions.